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  Change Management
  IT in Retail
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  Introduction to ERP
  Steps to   change

Steps to change - Michael Hargrove

There are four stages of learning each of us go through. These are the exact same steps we all take in order to learn how to walk, or how to play, or how to acquire any new skill or habit.

The first stage is called unconscious incompetence or pre-change. That's when we don't know how much it costs us to not do the things we don't know we should be doing. This stage becomes a reoccurring roadblock to success for those who consider themselves an "expert." And when we think we know it all, we tend to be less open to new ideas and, consequently, that tendency eventually stops the learning process all together. Both of which are the kiss of death in our careers. Hence, it's important that we acknowledge the profound difference between being an expert and owning a level of expertise. The "expert" seldom attends any seminars or workshops. While the "student" knows that learning events outside the work place are fertile ground for taking their career to the next level of success. The "expert" rarely reads books or other publications about their field anymore. The "student" is an absolute pig for that knowledge and information. The "expert" constantly looks for reasons why new ideas or strategies won't possibly work and often uses phrases like; "the right way" or "the best way " which is generally the only way they know. The "student" knows that nothing works all the time and rarely will any one thing be effective for everybody but if it's working for someone else, then maybe it will work for him or her too.

Which one are you?

The second stage of change is called conscious incompetence or waking up. That is when we do know how much it's been costing us to not do what we now know we should have been doing. This is the single most important step to change; the broadening of our awareness. Fortunately, once we get to this stage, we seldom ever go back to the first one.

Einstein once said, "The more I learn, the more I realize I don't know." Socrates once said something to the effect that, "The only thing I know, is that I know nothing."

If we don't fall victim to simply dismissing a "new way" the first time we hear about it, then the next and third stage of change is identified as conscious competence or choosing change. This is where we struggle to master what we now know we should do. This is usually the most awkward of the four stages where we feel the stiffness and strangeness of trying something new or different. This is also the stage where most children excel and most adults fail.

We need to follow the example of that child learning to walk. After each fall, we need to ask ourselves what we learned, what could we do differently to get a better result, and how quickly can we get back up and try it again? Take it from someone who personally knows; if you fail enough, it stops hurting! In this, the third stage of owning a new skill, we may also feel discouraged or disheartened as we fall back into old habits or old ways of doing things.

It is perfectly natural to feel and do just that, but with patience, perseverance, and practice we will get to the fourth stage of change, which is unconscious competence. This is when the things we know we should do come naturally and become a habit. We no longer have to struggle with a new skill. We own it. This is where techniques stop being simply techniques and actually become a part of us. We no longer even have to consciously do something. It simply becomes a natural thing for us to do.
What we Believe?
We believe in continuously enhancing our strategic intent through the D-cube model

We believe that for getting success, you require right Direction.
Discovering innovative solutions.
After getting right direction and After discovering innovative solution.
leave upon the Destiny.
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