Hospital Software Management consulting | patient healthcare, doctor diagnosis, medical billing, nurse&bed management

Patient Relationship Management

Dewsoft’s Patient Relationship management provides a multi-functional, user-friendly patient portal for healthcare entities, establishing a professional online presence. The portal can be integrated with the Electronic Medical Record (EMR) system to provide a set of pre-defined functionalities for registered patients. These functions not only empower the patient with information available any time of the day, but also reduce workload of the hospital or practice staff.

This solution not only eases communication with people seeking healthcare, but it also enhances care and improves patient safety by providing people with a centralized repository for storing health information for themselves and their families.

Benefits:

Convenience: Anytime, Anywhere:

Intensive care unit is type of special ward. Some special procedures are done by clinic assistant/RMO (Employee of the hospital) and honorary. ICU also uses some special type of instruments, disposables, and medicines. Patients daily progress card with critical care chart is maintained at ICU.

Secure Two-Way Communication:

A patient portal offers the physician the ability to provide patient services through a secure online website. Patient records can be shared electronically from within EMR to streamline communications inside and outside the practice and also eliminate costs associated with sending documents via fax or surface mail. The Patient Portal enables physician and patient to communicate with each other easily online. Patients can log in through a secure password to view their personal records, lab reports, appointment status, diagnostics, bills & statements, and messages.

Increase online presence, reduce data entry:

By delivering information and services to patients in a variety of ways, a fully functional Patient Portal helps maintain a seamless communication channel between the patients and the provider while improving overall efficiency of the delivery of care. Patient Portals also go a long way in increasing the corporate and social image of the healthcare facility within the local community. Patients can also use the portal to update or modify their demographics and family history, this eliminates the need for data reentry and saves staff time.

Patient Appointment Reminder System:
Reduced Appointment "No Shows"- With automatic delivery of your appointment reminders via E-mail & SMA, the probability of the patient missing the appointment is reduced drastically. Customized helpful messages guide the patient with complete appointment information and multiple response options enable his response capture.

Reduced Labor Expenses:

With no time wasted on making appointment reminder calls or sending messages, your staff focuses on core activities. The system further automatically prints the complete call session report to give a handy update of all the calls made.